Privacy Policy

Effective Date: 4 October 2024

This Privacy Policy explains how St. Petersburg Spine and Joint Center collects, uses, and discloses personal information about our patients, prospective patients, and visitors to our website https://stpetespineandjoint.com/.

Information collected directly from you: We may collect personal information directly from you through a web form, during appointment scheduling, in our office, when you contact us, or during payment for services. Personal information we collect directly from you may include, but is not limited to: your first and last name, address, phone number, and email address.

Information collected from your device: Our website and email campaigns may use cookies, pixels, and other similar technologies to automatically collect certain information from your device including, but not limited to: your IP address, date and time of your visit, your browser and operating system, referring website address, engagement statistics, and other information about how you interact with our website and/or email communications. Our website may also use cookies, pixels, and other similar technologies to enhance your user experience and enable certain features like saving your progress when filling out a multi-part form on our website.

Information collected from our partners: We may collect or receive personal information about you from our third-party partners and combine it with information we collect as described above. Personal information we collect from our partners may include, but is not limited to: your demographic information and geographic location.

Requests for access or correction of personal information: If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Data storage location: We are a USA-based company and operate web servers hosted in Arizona, USA. Our hosting provider Bear River Digital, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce; and is GDPR exempt as defined by the European Commission (https://commission.europa.eu/law/law-topic/data-protection/rules-business-and-organisations/application-regulation/who-does-data-protection-law-apply_en).

St. Petersburg Spine and Joint Center maintains strict privacy policies to protect the personal information of our users, including information obtained for text message communications. This information is never sold, stored, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization’s obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes. SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes. We take reasonable security measures to protect your personal information, including your mobile phone number, in accordance with industry standards.”.

Email Communication Opt-Out: If you are receiving email communications from us and wish to stop receiving them, simply click the “UNSUBSCRIBE” link in the footer of the email.

Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.